The current Coronavirus situation is proving difficult for many but even more so for those who have sadly lost loved ones and are entrusted to make funeral arrangements.
Please be assured that we are here to help you in any way we can with making the arrangements for a funeral service of a loved one, we will do all we can to make sure that a service is fitting and personal to you and your loved ones requirements and carried out with respect and dignity.
We respectfully ask if you wish to come into our office to discuss funeral arrangements that you contact us in advance either by phone or email to arrange an appointment as to comply with the current social distancing recommendations. Your safety and wellbeing and the safety and well being of our staff is of the greatest importance.
We understand that making funeral arrangements for a loved is important and usually involves a number of family members. At this time we respectfully ask that a maximum of two family members attend our office at the time of the arrangements and any subsequent visits. Please note that when arrangements are made at our office these only need to be preliminary. To ensure that all family members are involved with the important decisions we will be happy to provide a list of all the arrangements that will need to be confirmed so they can be discussed and decided on by all the family.
If you are unable to visit our office due to health implications or due to recommended self isolation. We will be able to discuss arrangements over the telephone, video calling eg. ‘Facetime’, or email. Any required documentation can be completed over the telephone and hand delivered for signing and collected at a time suitable to you. Documentation can also be sent electronically by email or by post.
The guidelines on safe numbers able to attend funeral services at Crematoria and Cemeteries is changing almost daily at this time. Funeral services in Church are being strongly discouraged or not permitted at all. If you are planning to attend a funeral service of a family member or friend please do not hesitate to contact our office for updates on permitted numbers.
Southampton Crematorium, Wessex Vale Crematorium and Test Valley Crematorium have the facilities to provide a ‘Webcast’, visual or an audio recording of a service. This allows those who are unable to attend the chance to pay their respects and feel part of the service.
Currently all burial services that are held at the local Cemeteries: Hollybrook, South Stoneham, and St. Mary Extra must all take place at the graveside as the Cemetery Chapels are not in use. We will happily provide facilities to playchosen music to make the service as personal and meaningful as possible.
Please do not hesitate to contact our office: 023 80554801 or email: firstname.lastname@example.org if you there is anything you are unsure of during these difficult times, or if we can be of any assistance to you and your family.